Privacy Policy
How 1ARC Family Care collects, uses, protects, and manages personal information shared through our services and website.
About 1ARC Family Care
1ARC Family Care (operated by 2821894 Alberta Inc.) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. We recognize the importance of privacy and strive to collect, use, disclose, and safeguard personal information in accordance with applicable Alberta and Canadian privacy legislation.
Information We Collect
- Names and contact information
- Mailing addresses
- Email addresses
- Telephone numbers
- Emergency contact information
- Information related to disability support services
- Referral information
- Funding information including PDD, FSCD and other funding programs
- Employment application information
- Information submitted through our website or online forms
Why We Collect Information
- Deliver disability support services
- Coordinate respite, community access and family support services
- Respond to enquiries
- Schedule appointments and services
- Communicate with clients, families and referral partners
- Meet contractual, funding and legal obligations
- Recruit employees and contractors
- Improve our services
Text Message Communications
If you provide your mobile phone number and consent to receive text messages, we may send service-related communications including appointment reminders, scheduling confirmations, transportation updates and other operational notifications.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
How We Protect Information
We use reasonable administrative, physical and technical safeguards to protect personal information, including secure electronic systems, restricted staff access, password protection and confidentiality requirements for employees and contractors.
Disclosure of Information
We do not sell personal information.
- With your consent
- To government funding agencies when required
- To healthcare providers or community partners involved in your services
- As required by law
- During emergencies where necessary to protect health or safety
Website Cookies
Our website may use cookies and analytics tools to improve website functionality and understand how visitors use our website.
Your Rights
You may request access to your personal information, request corrections to inaccurate information, or ask questions about how your information is handled.
Contact Us
Privacy Officer, 1ARC Family Care. Email: privacy@1arcfamilycare.com